Click the “AnyDesk MacOS” link at our site and download the file (which has an .dmg extension). Double click the file to run the application.
After installation, drag the AnyDesk app to “Applications” folder.
Run the app in the Applications folder. If you get a security warning, please confirm.
On the app window, please click the “Configure” link at “Configure Permissions” warning.
Click Open System Preferences to open Security & Privacy.
Enter your password to make changes.
Grant required permissions by adding AnyDesk to trusted apps in section:
Accessiblity
Full Disk Access (optional, required for file transfer)
Screen Recording
Android Installation
Click the “AnyDesk Android” link at our site and download the file (which has an .apk extension). During the download process, you may get a security warning, please confirm.
Open the file. Chrome will throw a security warning. Please allow the application from settings. Run the app.
System will offer to install a plug-in (AnyDesk AD1) to control your Android device. Download the plug-in from Google Play.
From Settings - Accessibility - Installed Apps menu, please activate the AD1 plug-in.
There may be additional approvals (such as battery consumption), please confirm these as well.
When the app starts, provide your connection address to our technicians.
When they will connect, another security warning will appear. Confirm this too.
Finally, a warning about the casting will appear. After you will approve this, connection will be provided.
