Services

INTRA offers the following services to the customers:

System Support Services:

Providing service alternatives to customers:

  • Stand-by (provide IT expert at customer’s site) system support services
  • On-call (intervention upon request) system support services
  • Per-call system support services
  • Per-project (project based) system support services
  • Installation services

Cloud Based Services:

We provide cloud-based services to our customers such as Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS), and Infrastructure-as-a-Service (IaaS). These services maintains many advantages such as:

  • System scalability; capacity increase & decrease flexibility.
  • Controlled usage of OPEX instead of CAPEX
  • Control & deduction over IT management costs; ability to transfer the resources to value added services

Turnkey Project & System Integration Solutions:

Providing solutions to all components of the customer's IT related projects under the guarantee of INTRA's high quality service..

Hardware & Software Products Sales:

Marketing of HW & SW products of World’s leading brands. Providing after-sales support for these products.

Long Term Agreement (LTA) Equipment Supply:

Supply of products which are claimed by our customers, with agreed terms and duration.

Networking & Security Solutions:

Providing high technology solutions to the customer's local (LAN) and wide (MAN - WAN) area network requirements at various platforms; projecting customers’ system and information security process & providing solutions via suitable HW and/or SW.

Project Consulting & Design:

Consultancy to the customer's IT investments at the stage of planning and furnishing project management services at the stage of implementation.

Infrastructure / Structured cabling:

Providing certified cabling services in conformity with international standards, establishing and installation every sort of computer substructure and all related active and passive networking products.

Hardware Maintenance & Repair Services:

Providing periodic maintenance of all sorts of hardware against possible breakdown or failure; and repair services of the defective parts under the guarantee of Intra Technical Service quality.

Software Development Projects:

Intra accomplished many software projects such as:

  • WEB based software & page projects
  • Content Management Systems (CMS) projects
  • Learning Management Systems (LMS) projects

Rental Services:

Providing short or long term rental services for the purpose of meeting the customer's hardware requirements for training, presentations or projects; and providing technical support to such products on the customer's option.

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